clinicians.build · interactive · august 24, 2026

Ninety-Nine
Point Six

A San Antonio ER chain reportedly wins 99.6% of its No Surprises Act arbitrations. The federal file confirms the number. Then it shows you why that isn't the interesting part.

Primary source: Kevin O’Leary, “The Impacts of the No Surprises Act: a San Antonio employer goes over budget,” Health Tech Nerds, Aug 21 2026
Data: CMS Federal IDR Public Use File — OON emergency & non-emergency dispute line items, via mimilabs (vintage 2026‑01‑21, reporting period Jan–Jun 2025)

Health Tech Nerds reported this week that San Antonio's 28,000-life city employee plan is running roughly $40 million over a $250 million budget, and that a four-location freestanding ER chain called Prestige accounts for about 53% of citywide ED claims while winning its federal arbitrations 99.6% of the time.

That number is checkable. Every determination the No Surprises Act's Independent Dispute Resolution process makes is published, line item by line item, in a CMS public use file. So we checked.

CMS Federal IDR PUF · Jan–Jun 2025 · emergency & non-emergency

West Prestige Emergency Room  ·  523 line items  ·  99.6% decided in favor of the provider
Prestige ER — Potranco  ·  793 line items  ·  99.5%
Prestige Emergency Room LLC  ·  848 line items  ·  98.7%
East Prestige Emergency Room (two spellings)  ·  187 line items  ·  98.4%

All four locations, six months: 2,566 line items, 99.1% provider wins, median winning offer 3.0× the QPA. “QPA” is the Qualifying Payment Amount — the plan's median contracted rate for that service in that market. It is the benchmark the statute points the arbitrator at. A 3.0× award means the arbitrator picked a number three times that benchmark.

So the reported figure survives contact with the primary data, to the decimal. What the file adds is context the story couldn't: Prestige is not an outlier. Across the same six months, 18,850 provider entities pushed 2,649,878 line items through federal arbitration, and providers won 87.7% of them. Plans offered a median of exactly 1.00× the QPA. Providers asked 4.53×. The winning offer landed at 3.98×.

Everyone who filed at least eight times

Each dot is one provider entity as it appears in the federal file. Horizontal is how many line items it pushed through — a log axis, because the range runs from single digits to three hundred thousand. Vertical is the share the arbitrator decided its way. Dot size is the median winning offer as a multiple of the QPA. Prestige's four locations are ringed.

Controls
Entities shown
At 100% wins
Median win rate
of line items decided
Median award
× the QPA benchmark
Line items
in the visible set
emergency radiology anesthesia neuromonitoring hospital other size ∝ median award × QPA

The stress test

Drag Min line items to the right and watch the top of the chart empty out. That is the whole lesson of this dataset, and it is why a headline win rate is close to meaningless on its own.

In the full file — all 18,850 entities, not the 524 plotted above — 9,440 of them have a perfect 100% record. Here is where they live:

69.3% of entities that decided fewer than ten line items are undefeated. Above 500 line items, 3 entities out of 690 are — 0.4%. The average win rate barely moves across the whole range (81.8% → 84.9%). The perfection is arithmetic, not skill: win four out of four and you are at 100%.

Which means the honest reading of “99.6%” is not this chain is extraordinarily good at arbitration. It's this chain filed enough times for its win rate to be a real number, and the real number is roughly what a well-run repeat filer gets. Prestige's 99.1% across 2,566 line items sits above the 87.7% national average, but so do dozens of entities in the chart above, most of which nobody has written about.

What this can't tell you

The dispute is not about whether the care happened. It is about which of two numbers the referee writes down.What baseball-style arbitration does to a benchmark
⚠︎ AI-generated · not reviewed by a human · verify against the linked sources before relying on it.